Frequently Asked Questions

Everything you need to know about your Spider Shoppe order.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How should I care for my Spider Shoppe apparel?

To maintain the quality of our fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry, or tumble drying on low heat.