Returns & Exchanges
At Spider Shoppe, we want you to be completely satisfied with your web-inspired wardrobe, which is why we offer a 30-day window for returns and exchanges. Please ensure all items are unworn and still have their original tags attached to qualify for a full refund.
Initiate Your Request
Log into your customer portal and select the order you wish to return to receive a unique Return Merchandise Authorization number.
Package Your Items
Carefully place the apparel in its original packaging and include the printed return slip to ensure your refund is processed without delay.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing